Salon/Spa Manager

Salon/Spa Manager
Job Title: Salon/Spa Manager
Job Type: Full Time, Permanent
Category: Health, Beauty & Fitness, Sales, Retail & Customer Service

Full Job Description:

Zennkai Salon & Eccotique Salon/Spa located in Metropolis at Metrotown is looking for an experienced & sales driven leader that wants to succeed in a high level service and guest care focused salon and spa environment.

The right candidate must be passionate about delivering the ultimate guest experience to our growing Salon & Spa. The location Manager contributes to company success by executing salon/spa operations, providing legendary guest service and coaching staff the to do the same while achieving sales goals.

If you have a passion for beauty and wellness, thrive in a customer service oriented environment and are a motivated, hard working team player we’d love to meet you!

Qualifications Required:

Consistent high personal standards and confidence in your abilities.
Must work at least one day on the weekend in overall availability.
Dedication to building upon location sales success.
Excellent communication skills.
Strong interpersonal skills.
Ability to build positive relationships with our staff and guests.
Contribute to company success by providing legendary guest service.
Desire to keep up to date with the latest trends and ongoing industry education.
Involvement and passion for our social media outlets.
Strong organizational skills to ensure the success of Frontend operations.
Ability to fulfill retail goal expectations.
Anticipate location needs by constantly evaluating our environment for guest’s satisfaction.
An eye for fashion and current trends. Position requires employees to be in proper dress code with hair & make up completion during all scheduled shifts.

Daily Operations

Create and fulfill location schedule for Frontend.
Ensure weekly and monthly end reports are completed.
Completion of inventory counts each day.
Ensure displays are full at all times and refreshed when selling through stock.
Receive and merchandise new inventory upon arrival each week.
Unpack boxes for inventory as required. Boxes can weigh 10-30 lbs.
Monitor all aspects of inventory to control stock levels, reduce shrink and ensure you are never without product to sell.
Ordering of inventory and supplies needed for both Salon & Spa.
Fulfillment of all service bookings, confirmation calls and follow up.
Ensure total accuracy with all cash responsibilities, both day end and daily deposits.
Support, document and follow up with any staff or guest comments, compliments as well as complaints. All concerns must be dealt with in less than 48 hours. All concerns and resolutions to those concerns must be documented.
Ensure an immaculate presentation of store location through cleanliness and positive atmosphere.
Attend company events, classes, seminars & team meetings.
Participate in station/room checks to ensure the entire location has complete the required sterilization.
Conduct new staff training.

Benefits & Perks

2 weeks paid vacation after one year of employment.
Evaluation every 6 months.
Open to scheduling flexibility.
Competitive hourly wage.
40% off of our fabulous retail products.
Discounted salon & spa services for you to indulge.
Growth & Development

The Megahair Family believes and is passionate about growth and development. We want all staff to know that they can have a fulfilling and exciting career with us. Therefore, classes are made available to you and it is our expectation that you participate.

We are inspired to care for people using a balance of compassion and creativity & are committed to delivering our art form through knowledge and integrity.

Feeling inspired? Is working at Eccotique or Zennkai something you would love? Send us your resume!

We look forward to hearing from you!

For more information visit us at:

http://www.eccotique.com / http://www.zennkai.com

Job Types: Full-time, Permanent

Salary: $40,000.00 per year

Benefits:

Company events
On-site parking
Paid time off
Store discount

Schedule:

8 hour shift
Monday to Friday
Weekend availability

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