Part Time Kiehl's Customer Representative @Kiehl's Boutique (Metrotown)

Part Time Kiehl's Customer Representative @Kiehl's Boutique (Metrotown)
Job Title: Kiehl's Customer Representative
Job Type: Part Time
Business / Company name: Kiehl's Since 1851
Category: Health, Beauty & Fitness

We have an exciting opportunity to join the Kiehl’s family as a Kiehl’s Skin Pro. This position is responsible for providing superior customer service and develop customer relationships that will result in repeat business.

Why Kiehl’s:

Monthly sales bonus potential on top of hourly base wage
Generous quarterly gratis allocation
Clear career growth opportunities

As a Kiehl’s Skin Pro you will:

Deliver Best- in-class experience to customers
Identify clients’ needs and goals and assist them in finding and selecting appropriate products.
Be able to demonstrate fundamental product knowledge (features, benefits, usage) and application techniques.
Maintain client relations through follow-up calls and emails.
Inform the clients regarding product prices and if there are any special offers available.
Generate sales to achieve sales target by applying brand selling method, product knowledge and able to follow basic service flow. Maximize selling opportunity by link-selling and cross-selling.
Maintain the counter/store quality and merchandising: maintain appearance and cleanliness of the store, merchandising, ensure on shelf product availability.
Regularly attend all scheduled shifts

What do you need to succeed :

Retail and/or cosmetic experience preferred
Customer service experience
Great communication skills
Analytical skills
Basic computer skills
Must be willing to work flexible hours including nights and weekends
Must be 18 years or older
Physical Environment: Must be able to work on the sales floor for extended periods, walk up and down a flight of stairs and/or ladder as necessary, and lift up to 25 lbs. on a regular basis
English mandatory, second language an asset

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