Laura Mercier Beauty Advisor
Full Job Description:
Location: RICHMOND, British Columbia, Canada
Category: Stores
Job Opened: March 7th, 2023
Education: High School Diploma/GED
Job Number: 230000RJ
Job Type: Full-Time
Remote: No
job description:
What This Position is All About
In the role of a Beauty Advisor, you are a friendly, customer-focused individual who understands the importance and intricacies of being ready to serve the customer. As such, you have the understanding, skills and resources to deliver the optimal customer experience and in a performance driven culture you excel at executing the Customer Service Strategy and delivering results.
Who You Are:
Act with customers in mind, possess great networking and relationship management
You go above and beyond your goals while supporting the goals of the team
You are a top performer and you elevate the performance of others
You have a clear vision of your goals and you have a good perspective on the business
Constantly looking for opportunities to improve the way things are done
You Also Have:
Proven consultative skills to provide information, advice and guidance to customers on beauty products and services
A good knowledge of various beauty products and services available
Ability to conduct sit down makeup and skincare consultations and demonstrate application
Commitment to providing excellence in customer service
Full flexibility with schedule (including evenings and weekends)
As The Beauty Advisor, You Will:
Initiate service consultations by asking open ended questions to learn the customer’s preferences and needs
Build long term partnerships and a client base through establishing and maintaining strong customer relationships, follow-up on satisfaction of purchases and notifying customers of up-coming events/promotions
Promote sales of the beauty products; provide information on new or existing products and services
Encourage sales by promoting the Hudson’s Bay credit card and loyalty program to customers
Leverage Product Knowledge as a differentiating factor in the service experience (Consistently seek trend and product knowledge to act as an expert for customers)
Understand the competitive market amd ne aware of the trends and new products
Assist in the execution of special events, seasonal gift with purchase and holiday programs
Your Life and Career at Hudson’s Bay:
Be part of a world-class team; work with an adventurous spirit; think and act like an owner- operator!
Exposure to rewarding career advancement opportunities, from retail to supply chain, to digital or corporate
A culture that promotes a healthy, fulfilling work/life balance
Benefits package for all eligible full-time employees (including medical, vision and dental).
An amazing employee discount
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