Guest Experience - Oo Spa

Guest Experience - Oo Spa
Job Title: Guest Experience
Business / Company name: Oo Spa
Category: Health, Beauty & Fitness, Sales, Retail & Customer Service
Address: 1428 Granville St Unit 105, Vancouver, BC
Neighbourhood: Yaletown
City: Vancouver
Phone: (604) 848-8470
Contact email:

Job Types:
Full-time, Permanent

Salary: $18.00-$25.00 per hour

Additional pay:

Bonus pay

Casual dress
Company events
Flexible schedule
Paid time off
Store discount
Wellness program

8 hour shift
Day shift
Monday to Friday
Weekend availability

Customer service: 2 years (required)
» 1428 Granville St Unit 105, Vancouver, BC
About the Company:
Oo Spa is a high-end Japanese-inspired spa and barbershop that offers a sanctuary for men and women where they can unwind, relax and experience the gold standard of Japanese beauty and wellness in a nature-influenced setting. The barbershop provides an ultra-luxe Japanese-style grooming services, including haircuts, shaves, hand and foot repairs and shoeshine services, in a stylish and enjoyable environment dedicated to men. The day spa offers clients a holistic approach to beauty in achieving a balance between the mind, body and skin. It is catered to both men and women and offers high-end, natural Japanese skincare products which are from the Myufull line of products directly from Japan. Oo Spa is the first North American open concept, self-serve beauty spa and ultra-lux Baber shop of its kind.

About the Job:
Oo Spa is seeking an experienced individual with experience providing multiple services and support to join the team. Please apply if you believe you are a fit candidate for the position, based on the requirements below.

Skills / Qualification

Responsible for and maintaining the cleanliness of the Spa at all times
Assist in daily operational deliverables to achieve high standards of service excellence
Restock supplies for staff use as well as for sales
Assist with management tasks
Restock all toiletry and towels, fold and store towels
Provide tea, customized barista coffee, and fresh juice to customers
Must be comfortable with doing multi-roles
Lead by example, in all aspects of the role
Understand and align with the culture and concept of the business model
Maintain the brand facility standards
Provide shoeshine
Provide a foot soak and massage for customers (short 5 minute reflexology – training provided)

Fluent in Japanese
Familiar with traditional Japanese spas
Familiar with high end luxury client services
Experience with foot reflexology massages

Company`s Website:

Phone: (604) 848-8470

Application deadline: 2022-05-15

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