Beauty Specialist FT
Full Job Description
Location:
586 Granville Street, Vancouver, British Columbia, V6C 1X5
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Why this role is important?
Does the world of beauty intrigue and inspire you? Do you love connecting with people and educating them on all of the “how-to’s” of beauty? Are you driven by to make a difference in people’s lives? If you are passionate about helping people discover their beauty, feel confident and love how they look, Beauty at a Shoppers Drug Mart store is made for you. So come put your best face forward!
Come discover the beauty of working here.
Beauty Specialist Job Description
If advising on products, application, and new trends excites you, our Beauty Specialists help our customers select the best products and services every day. In this role, you will maximize sales of beauty products and services by providing information, advice, application and instruction, while achieving excellence in sales and customer service.
The ideal Beauty Specialist will:
Identify customers’ needs and sells through demonstration and education; Coaching customers through make-up applications, skin care consultations, and fragrance demonstrations
Possess a “selling is fun” attitude
Promote sales of beauty products; provides information on new or existing products and services; conducts demonstrations
Encouraging customers to participate in the PC Optimum program & other promotions
Introduce and promote Shoppers Beauty online to customers
Ensure applicable sales are tracked, and that daily targets are achieved
Seeks out development opportunities such as through workshop/education sessions to ensure product knowledge is current; Participate in workshop/education sessions and learn through other online offerings to ensure product knowledge is current and up to date I.e. The Academy, vendor schools, YouTube, etc.
Builds customer loyalty through follow up and repeat business
Actively use eClienteling to provide superior customer service and maximize sales, and to help reach department targets on all eClienteling metrics
Actively promote and book appointments for in-Store events
Demonstrates a professional image, including clean and complete image guidelines, uniform as outlined in Store Standards with name badge, and full make up wearing only cosmetic and fragrance brands that Shoppers Drug Mart Associate’s sells
What you Bring:
Proven consultative skills to provide information, advice and guidance to customers on Shoppers Drug Mart Associate’s beauty products and services
Selling experience with a proven track record
Ability to conduct sit down makeup and skincare consultations and demonstrate application
Strong communication skills to make presentations, instruct individuals and groups on the use of cosmetics
Commitment to providing excellence in customer service
Punctual and reliable
Comfort level learning and implanting daily usage of the in-store tools and applications (ex: iPad, derm tools)
Physical Requirements:
Ability to work flexible shifts which may include nights and weekends
Ability to work in a fragrance filled environment
Ability to lift up to 50 pounds
Ability to climb ladder
Ability to bend and stretch to stock shelves